There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how we work.
That said, in our experience as real estate professionals, we've also found that providing the very best service is essentially about putting our clients first. This means keeping ourselves accessible, being good listeners as well as a good communicators, and responding quickly to your needs.
This "client first" philosophy has always been our approach and it requires us to continually improve our skills and ways of doing business. In addition, we've found that the latest technologies are enabling us to do everything we've always done, only much more quickly and efficiently. They've also helped us to extend the range of services we provide to our clients.
So when you decide that you'd like to buy or sell a home in the entire Greater Lansing areas, please contact us at BandD@tomieraines.com.
Kathy is a long time area resident, has been a REALTOR® for over 20 years, and knows the greater Lansing market well. Kathy is a partner in Birchen and Dutcher one of the area’s top producing teams serving the real estate needs of all buyers and sellers including first time buyers, move-up buyers, luxury home sellers, and investors. Kathy is Quality Service Certified® and has earned an impressive array of educational credentials all of which benefit her clients. Her consistently high production thrives on the strong referrals of past clients. Her testimonials can be viewed on tomieraines.com.
Chad is a longtime area resident, a Realtor for 15 years, and knows the market well. Chad is Quality Service Certified® and is a partner in Birchen and Dutcher, one of the highest producing teams in the market area. Chad works successfully with buyers at all price points including 1st time buyers, investors, and move-up buyers. Chad’s consistently high production is built on client referrals and his testimonials can be viewed on tomieraines.com.
Jeanna is a lifelong resident of the greater Lansing area, and an East Lansing resident for the past 21 years. As a licensed REALTOR® for over 17 years, she has helped both buyers and sellers navigate the real estate market. “I especially love working with the first time home buyer. There’s something magical about helping someone realize their dream of home ownership, and so rewarding when they call and are ready to move up!” Jeanna currently specializes in working with buyers as a member of Birchen & Dutcher, one of the area’s top producing real estate teams. Let Jeanna’s knowledge and experience help you find that special place called home.
Liz grew up in Holt and moved back to that area with her family. She is active in the community and very familiar with the Greater Lansing real estate market. She studied Communication and Vocal Music Performance at Western Michigan University and still enjoys composing and performing music in her spare time. The personal connection and customer service aspect of real estate was what originally drew her to this career. The Birchen & Dutcher Team is excited to have her with us!
Holly has her Bachelors Degree from MSU and is currently pursuing a Masters in Business Administration from Baker College. She worked in the lending and banking industry for many years before joining our team so she is knowledgeable about all aspects of the real estate buying process from beginning to end. She looks forward to helping make your experience with the Birchen & Dutcher team an excellent one.